by XscapeNow Telford (website)
Units 18-19 Ketley Business Park, Telford TF1 5JD
2-8 players
Languages: EN
The marketplace is alive with colour, music, and mystery.
The air is rich with scent, the sounds of the bazaar echo around you, and the world feels all too real…
But behind the grand palace walls, something is not quite right.
As you journey deeper, you won’t just solve puzzles, you’ll step into a fully immersive world. From the smells of the market to the characters you encounter along the way, every detail has been crafted to draw you into the story.
The people of the palace and bazaar will cross your path, guiding, misleading, and shaping your experience as it unfolds. They are here to tell the story, not to scare, but to bring this world to life around you.
Our most ambitious experience yet, Sultan’s Secret is something entirely different.
Will you uncover the Sultan’s Secret, or will it remain hidden forever?
Overall rating
based on ratings from 21 users
Your review
Player reviews
Besides the grand theatrical set pieces, there are lots of beautiful small moments of personalisation and attention to detail. There are also puzzles, but you won't have much opportunity to concentrate on them quietly and diligently, so if you're a puzzle nerd, this game may not be for you.
But, it's undeniably joyful and funny, and if you let yourself be swept along by the whirlwind of bonkersness, you'll come out smiling. If a little dazed.
Wow! I don't give out the full 5 stars very often but this room deserves every one of them.
This isnt just an escape room, this is a complete experience from start to finish. It really raises the bar for rooms in the UK and I hope more places follow suit because I didn't want this to end. I was sceptical when I heard that it was more like an international standard room than the style weve come to know in the UK, but its true.
The theming, the hosting, the puzzles, the humour, the magic and the many, many incredible twists, turns and surprises make this a must-do room for enthusiasts and families alike!
It's no secret that there are actors in this room, and I'm someone who is always quite anxious and apprehensive of that, but they were fantastic. The humour and the improv was amazing and made for a truely magical experience. Don't be put off by having them in the room, join in, have fun and you wont regret it.
This is now my favourite UK room! Book it now!
A game that took me by surprise.
I thought I knew what I was getting myself in for but I was wrong. The set is both beautiful and theatrical, at points I felt I was in a Disney movie but there had been a new CEO and they decided they wanted to try a different direction. My partner is really outgoing and I am a little introverted so I found some of the expectations to join in in certain ways a little confronting at first but once I relaxed and got over myself I had so much fun. Be prepared to be silly and to laugh, the layering of the humour was brilliant. I found the puzzles varied and a nice mix of physicality and brain workout. It would be great for a family but was fun for the two of us. You can teel the team are passionate about this game and I couldn’t help but fall in love with it too because of their approach. I do love all the games we have done at this venue and the new addition doesn’t disappoint.
There’s nothing quite like this in the UK, and the scale of the ambition is genuinely impressive. If you go in expecting a light-hearted, entertaining experience rather than a deeply immersive one, you’ll probably have a great time. It’s particularly well suited to families, hen parties, and larger social groups.
That said, I felt it lacked a degree of subtlety. Some of the puzzles became repetitive, and the overall experience felt slightly unfinished. We never fully lost ourselves in the world that was being created. The lighting rig is highly visible in the main space, and its movement often felt more reminiscent of a roller disco than an Arabian bazaar. As a result, the atmosphere occasionally felt closer to a TERPECA-style escape room designed by Butlins than the richly immersive environment it seemed to be aiming for.
We had an absolutely brilliant time at Xscape Room playing Sultan’s Secret – Grand Edition. The room was incredibly well designed, with so much attention to detail and a really immersive atmosphere that made us feel like we had stepped into the world of Agrabahan.
The puzzles were clever, engaging, and really enjoyable to work through as a team. You can tell a huge amount of thought and creativity has gone into every part of the experience. The whole adventure was exciting from start to finish, and the staff were friendly and made us feel very welcome.
Thank you for such a fantastic experience — we’ll definitely be back to try another room and would highly recommend it to anyone looking for a fun and unforgettable escape room!
We've done every escape room at this place, some we've done twice! We were so excited to try the new Sultan's Secret room, especially because of the new immersive aspect with live actors and so much more. I had high expectations, but these guys EXCEEDED them! Victor and Dan were both incredible, we genuinely felt like we'd been transported to another world. (Without giving anything away, you'll think you've had the best time and then the finale happens - OMG OMG OMG IT'S SOOOOOOOO GOOD!!!!!!!)
It's definitely one of those things where you get back what you put in. Make sure to go along with the story and have a laugh and you'll make the experience even better for yourself.
I want to do it all over again! This room was just magnificent. Congratulations to the whole team for one of our
favourite things we've ever done as a family!
We can't wait to try the rooms in Shrewsbury next! See you soon!
An absolutely incredible experience! Not like a traditional escape room, but that is by no means a negative thing. The Sultans Secret is a transformative and immersive experience. The live actors are absolutely brilliant and help you feel like you’re really in a bazaar! The passion of the designers and workers at xscape Telford is clear to all who partake on this room. Amazing!
I have only seen games start from the moment you arrive in Europe, and this was handled well by XscapeNow.
From before the game starts, the immersion and intrigue start. It should be no surprise that there are actors in this game. It's my opinion that they make the game.
Varied puzzles, great sound track, amazing lighting, and hosts that make this experience truly memorable and enjoyable.
Fair warning, this one has live actors, and it’s full-on. The bazaar setting is immersive from the second you walk in, the actors are brilliant, and the ending genuinely got a reaction from our whole group. Not for the faint-hearted enthusiast, but exactly what the scene needs more of.
Where do I start. The set alone is worth the price, every detail has been thought about, nothing feels thrown together. The lighting and soundtrack pull you straight into the world from the moment you walk in and don't let go.
The actors are brilliant. Genuinely brilliant. They elevate the whole experience in a way that most rooms just can't compete with.
And the ending? Easily one of the best finales we've had in any room. Won't spoil it, just trust me.
If you're a seasoned player looking for something that actually delivers on atmosphere and experience, this is it. One of the best we've played. Full stop.
We don't usually agree on a night out, mI'm obsessed with escape rooms, my wife tolerates them at best. Sultan's Secret changed everything. She was laughing, fully in it, completely swept up in something she'd normally be counting down the minutes to leave. It's just so wildly different to anything we've done before, theatrical, immersive, and genuinely surprising at every turn.
As someone who's done escape rooms all over the country, I was still caught off guard. It doesn't feel like a puzzle in a box. It feels like you've walked into another world. Honestly one of the best experiences we've had together. If your partner hates escape rooms, bring them here first this is the one that converts people.
Not sure what to say! The game is ridiculous in the best possible way. Immersive theatre meets escape room. The theming is superb. Lighting and effects used throughout. The live actors are great at keeping the story narrative flowing. Puzzles are solid which in these types of games can sometimes let them down but not here. The ending is possibly the best to any game we have played -like something from Disney. I fully expect this to rank in TERPECA. A must visit.
Absolutely outstanding game. So clever and so much fun. The ending is insane. Loved it!
I don’t even know how to describe this, it’s not really an escape room, it’s something else entirely. From the moment you walk in you’re in a completely different world. Beautifully designed, cleverly put together, and genuinely unlike anything I’ve ever done. It gave me proper Disney vibes. I was blown away from start to finish. Just go. You’ll understand when you get there.
Don’t expect to go escaping in the quickest time possible, enjoy the ‘experience’ and embrace it.
What a truly unmissable, superb game! Live actors, multi level, highly immersive set. Smoke, scents, lights - an experience like nothing I have ever tried and certainly the best room I have done.
Light on puzzles for an enthusiast but the entire experience was worth it, and I already want to play again.
What a great event. the planning and story behind this was great. the human interation piece with live characters really absorbed you in to the game. really reccomend this for everyone.

