Phantom Peak: Phantom Peak

By | September 30, 2022

by Phantom Peak (website)

Surrey Quays Rd, London SE16 7PJ

East London

Languages: EN

up to 270 mins
different
Wheelchair suitable - contact the venue for details
Welcome to Phantom Peak, known far and wide as the Venice of the West! In this fully-realised steampunk mining town, nothing is what it seems…

What is hiding in the vestiges of the mines? What does the charismatic founder of corporate JONACO really seek in this sleepy town? Was the Blimp Crash really just an accident?

Dine, shop, play games, go sightseeing, collect clues… explore the town and uncover its mysteries at your own pace for up to five hours in an immersive open-world adventure the likes of which you’ve never seen before!
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Overall rating

Rated between 4 and 5 out of 5

based on ratings from 25 users
combined with 4 pro reviews

Your review

Player reviews

puzzlepalooza experienced rated this:Rated between 2.5 and 2.5 out of 5

It's an amazing feat that this place exists, but we didn't really enjoy it. The puzzle trails were boring and repetitive, with the storylines something made up by whacky A level students trying to be "random". No real challenge, just tedium. 

james2891 experienced rated this:Rated between 4.5 and 4.5 out of 5
Suzanntelope rated this:Rated between 4.5 and 4.5 out of 5
Played: 22 Feb 2025 Team size: 5
value for moneyfunnylots of queuingquite easy😨creepy
Phill Pritchard experienced rated this:Rated between 4.5 and 4.5 out of 5
Riot Games rated this:Rated between 5 and 5 out of 5
Fiona Smith experienced rated this:Rated between 4.5 and 4.5 out of 5
Played: 31 May 2024 Team size: 2 Time taken: 4 hours
originalcleverimmersive

So unique and fun, just get stuck in and go for it! Wished I could have seen and done more as there were other really fun things happening. Actors were impressive and made it what it was.

Anonymous rated this:Rated between 5 and 5 out of 5
beautifulvalue for moneygreat hosting
A great day out. I was skeptical about how immersed I would actually feel when there is so many other people about. But the way they have organised it has really pulled it off!I cannot wait to come back. 
Anonymous expert rated this:Rated between 3.5 and 3.5 out of 5
Team size: 3 Time taken: 4.5 hours
originalgreat hostingrepetativevery easy
For what you pay, this is great value for money, and a good time to spend 4.5 hours in our nation's captial.

Doing 1 or 2 trials is easily achievable, getting 3-5 is possible, but unfortunatley they all get a bit samey. There's more walking from one end to the other than there actually is puzzle-solving. There are puzzles to solve, but nothing when compred to an Escape Room. Phantom Peak is not an escape room.

If you do not fancy interacting with the story/character, this really will not be for you. But if you go with the mindset of interactive well with the actors, you can and will have a great time.

Would I rush back? No. A new "story" is not enough to make me want to do more trials, as I cannot see how these trials will be super-varied, other than having unique interactions with the staff.
Would I go again? Yes.

The food is good quality too!


LouT rated this:Rated between 3.5 and 3.5 out of 5
Team size: 8
immersivestory-drivenfamily friendly
Hosts are great. Fun experience but could do with a few more puzzles. 
Emma N experienced rated this:Rated between 3.5 and 3.5 out of 5
Played: 17 Mar 2024 Team size: 6 Outcome: Successful escape!
immersivestory-drivengreat hosting
Mixed review form our group of 4 adults and two kids 9/10 . The “husbands” weren’t so impressed, not so much of escape as a scavenger hunt. Little to really work out rather than just go to right place and they didn’t particularly want to talk to the characters! The rest of us got into the spirit a bit more. Love the theming there and characters are amazing. We had one trail went a bit wrong with the tech (still not sure how) but we did manage 3 trails. May go back another season.
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Reviews by escape room review sites

Phantom Peak is a wacky place that has a strange obsession with Platypuses, and it works. The cool Wild West Steampunk vibe, cool machines, great cast, and obscure missions all come together to form the perfect family/friend/work/romantic experience.

I absolutely loved our time, and I will absolutely be returning, but there were definitely a few niggles here and there which will hopefully be ironed out as the experience expands. For a start, we heavily relied on my phone, which meant the battery ran down quickly. Luckily I had packed a portable charger, but even then I was down to 30% when we left. For such a phone-heavy experience, I was surprised by the lack of charging stations in the town – I can imagine some rentable power packs would be a big hit here!

Slightly longer review than normal, and for something that isn’t actually an Escape Room… But the crazy immersive open-world adventure of Phantom Peak was one of the highlights of our year.

The City Adventurers were keen to experience the steam punk town Phantom Peak and their part treasure hunt, part immersive theatre, part escape room adventure. It was so good we headed back there the next season with a bigger team and are planning more return visits 

Get lost in the immersive world of Phantom Peak, as they open for 5 hours usually between the times of 5pm to 10pm on Wednesdays through to Sundays (Saturday & Sunday have a 11am – 4pm slot). The gates open to this open world right on time, so we recommend being early to maximise your time here. You may question is it worth 5 hours? Our answer would be 100% worth every single minute you can be here, if anything 5 hours isn’t enough and multiple visits would be needed to explore everything and solve each mystery. 

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