Escape Hunt Watford: Alice In Puzzleland

This is not a well run Escape Hunt. The rooms were very tired and need maintenance. In this particular game, we were told to ring the bell if we needed help or a clue. There were several times where we were requesting a clue and we received no response. This was frustrating and ran down the clock. A lot of the tech was broken, one particular puzzle required us to line up several valves in the correct order. We did this correctly the First time and nothing happened, we requested help from the GM and they weren't able to override the puzzle so we were stuck for a significant amount of time. At this point we'd kind of given up. The experience here was poor.