Mad Mansion Bilbao: Dino Rising Red

I'm sure to some this game would be really enjoyable, however, even with the limited lighting provided we struggled to see inside the room. All puzzle instructions were to be given by audio, which would be wonderful, if the speakers within the room weren't cranked up to the max making all audio incredibly difficult to comprehend (this is something that could be easily fixed, but the gm didn't seem fussed about the audio quality issues).

Perhaps the game gets going, but our gm escorted us out after a short time saying if we didn't like the audio quality, then it was best that we left rather than completing the game (full disclosure, a full refund was issued, which was very gracious of the company).

The game was ok, the rooms a bit small, but ok for 3 people... The problem was that we found a key, when we asked the Game Master, he told us that was the last key, so we run to the final door, but when we tried the key, it didn't open the door....  Then he told us to push a button to open the door. That was not the correct key!!!  We needed that key to open a box and solve a previous puzzle!!! So we missed the last puzzle of the game 🙁 When we get out, the Game Master pretended nothing had happened. When we asked him about the key, he showed us the part of the game we had missed, but never apologized... or tried to compensate us.