SpectrumAnalysis

Pretty hard to rate as if you enjoy horror you will love this, just wasn't for us.

Not really an escape room, more of a horror experience. Puzzles were laughably easy although the fear made even these difficult. Went in expecting a horror room with jumpscares and eery lighting only to be met with live actors and genuine fear. Poor advertisement meant we expected one thing to be met with another. After leaving early (tapped out) still had adrenaline pumping only to find our pictures posted on their instagram story. 

Poor hosting not reflective on host himself, customer service and friendliness was good. Seemed to lack training/knowledge and was running 2 games at once which meant clues/activation of puzzles upon correct answers was delayed. One of the puzzles designed around having 4 players and GM had to manually override as was not doable as a 2, very slow to react to this problem. Left overall feeling had fun however with a few tweaks would have enjoyed it more. Felt time was inaccurate due to delays/broken puzzles.

Poor hosting not reflective on host herself, customer service and friendliness was good. Seemed to lack training/knowledge and was running 2 games at once which meant clues/activation of puzzles upon correct answers was delayed. Host didn't know correct answer to the puzzle when asking where we went wrong. Clue was incorrect as solution had been changed and the host was unaware. 

Poor hosting not reflective on host himself, customer service and friendliness was good. Seemed to lack training/knowledge and was running 2 games at once which meant clues/activation of puzzles upon correct answers was delayed. Left feeling disappointed and a little overlooked.

In Short:

Really good room and all round amazing experience. Customer service was the best we've experienced at an escape room. The room itself was challenging enough without feeling like it was too difficult to progress. Definitely recommended, in our top 3 rooms so far

Host:

Dan warmly greeted us upon our arrival and chatted until our games host was ready for us. Our games host was Ro and she was just as amazing. Explained storyline with enthusiasm and had a laugh and joke as well. Was there and ready if we did need any clues (we didnt) but also debriefed well and had a good convosation at the end, after our game.

Fun room, perfect for 2 player team wouldn't recommend more than 3. Jamie was an amazing host. Well worth a visit.

Host:

Jamie was very welcoming with a warm introduction and quick chat upon entry. Room was ready to go when we arrived and after a quick check of the room, he came back in character for the brief which was a nice touch.

Story/Props:

Storyline was basic but was an effective introduction to the room. The set was dramatic with an air of creepiness. Props and equipment did the job, not tacky or cheap but not overly impressive either.

Puzzles/Tech:

Puzzles were linear with an obvious cause and effect while a few extras thrown in for misdirection kept us on our toes. The clue system was clever and another impressive element made even better by our host. More of a code/key lock room than automatic however this doesn't take away from the satisfaction. More physical puzzles than other rooms at U-Escape.

Be Aware:

Minor fear factor. Starting room quite small, would recommend 2-3 players, anymore may be a little cramped.

In Short:

Amazing room, high quality, in our top 3 so far and favourite in the Bournemouth area.

Hosts:

In character and costume from the start, very welcoming and introduction/rules didn't drag on for too long. High level of customer service throughout including the debrief, however we did feel it wasn't as personal as it could've been due to being in character the whole time.

Story/Props: 

Great story line which was told clearly and concisely by our hosts before a short video briefing with a bit more detail. Set was very high quality and looked stunning, made for a very immersive experience. Props and Equipment was all functional and nothing felt tacky or cheap

Puzzles/Tech:

Puzzles were unique and had a level of automation not seen in other rooms we've done. Very clever approach while avoiding being over complicated or confusing still needed a fair bit of logic and lateral thinking. 

Be Aware:

Short crawl involved and some puzzles involved physical interaction not just logic and thinking.